- Once the order is ready for dispatch, we dispatch within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
- You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- Fotis Inc. is not liable for any products damaged or lost during shipping. If you received Your
Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.